Of the cases my group members and I presented this semester, the one that stands out the most is the CVS case. This case really brought home some of the main points that BADM 7050 aims to convey. One of which is change management and how important it is for an organization that is attempting to implement any kind of major change. The recurring theme seems to be how to incorporate managing people in a change management system. Last week I blogged about the finding of a study that people are the biggest hindrance to companies trying to adopt analytics into their organizations. The issue of change management resonates with me particularly because I always took it for granted how resistant some people are changes even change.
Resistance to change will always be a huge limitation to implementing ground breaking new strategies but then again, resistance can force an enterprise to reevaluate and improve the proposed change before implementation.
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